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AI literacy and certification·Playbook

How to run a two-week practicum for wealth advisers

How to run a two-week practicum for wealth advisers: held suitability drafts, rebalancing proposals and client letters, the pass bar and the assessor.

A wealth adviser's practicum is two weeks of deciding what an advice agent drafts for live clients: suitability reports, rebalancing proposals, review letters and trade instructions. A senior adviser marks each decision. Pass at 95 correct in every 100 with no missed red line, the clearest being a recommendation that does not fit the client's recorded circumstances.

What does the practicum check, and who owns it?

Advice agents prepare a great deal of the paperwork behind advice: they gather the client's holdings, compare them with the agreed risk profile, draft the review letter and propose rebalancing trades. The adviser stays responsible for the advice. The practicum tests whether the adviser reads those drafts as advice they are about to give, not as admin they are about to sign.

The head of advice or the compliance lead for advice owns the practicum. The assessor is a senior adviser or file checker from another team. The guide to AI literacy and certification for people who work with agents explains how this sits beside foundations training for client-facing staff.

What are the steps?

  1. Person (head of advice): assign live client reviews due in the fortnight. Include at least one client with a recent change in circumstances.
  2. Person (head of advice with compliance): write the red lines. Sending a recommendation inconsistent with the client's recorded objectives, risk profile or capacity for loss; placing a trade without the client's authority; sending a communication that implies a promised return; missing clear signs of client vulnerability recorded in the file.
  3. Agent, depth 1: assembles the client picture. Holdings from the platform's sealed records, the risk profile, recent notes and contact history.
  4. Agent, depth 2: drafts the review letter and any rebalancing proposal. With the reasons it gives and the sources behind each.
  5. Person (adviser): decides every draft. Approve, edit, reject or hold for a client conversation, with a reason.
  6. Agent, depth 4: trade instructions stay held. Trades are hard to undo and need both the adviser's approval and the client's recorded authority.
  7. Person (assessor): file-checks each decision. Within a day for routine reviews; before sending for anything near a red line.
  8. Person (head of advice): sign off or extend on day ten.
Step The agent does Depth Stays with a person
Client picture Assembles holdings, profile and notes 1 Spotting what the record misses
Review letter Drafts with reasons and sources 2 The advice and how it is put
Rebalancing Proposes trades against the profile 2 Whether the change suits the client now
Client authority Holds until authority is recorded 2 Obtaining and recording authority
Trade instruction Prepares and holds 4 Release
Vulnerability Flags relevant notes 2 Adjusting approach and recording it

Which controls matter, and what evidence do they leave?

Client facts are dated and sourced. A risk profile from three years ago is a weak basis for today's advice. The agent shows when each fact was last confirmed. An adviser who approves a recommendation on stale facts without a conversation has made a marked error.

Client authority is recorded before trades. The verdict on each trade shows the adviser's approval and the reference to the client's instruction.

Language is checked. The assessor reads every letter for wording that could be taken as a promise of return or a guarantee. Edits that remove it count in the adviser's favour.

Vulnerability is acted on. Notes about bereavement, illness or cognitive decline are flagged. The record shows what the adviser did with each flag. In the UK, the FCA's Consumer Duty expects firms to deliver good outcomes for retail customers, including those in vulnerable circumstances; other markets have comparable conduct expectations. This is an explanation of the rules, not legal advice; confirm how they apply to you with counsel.

What should the assessor measure?

  • Accuracy against the 95 in 100 bar.
  • Red-line misses: zero.
  • Edit depth: how much the adviser changed the agent's drafts, and whether the changes improved suitability or only style.
  • Stale-fact catches: recommendations held for a client conversation because the profile needed updating.
  • Vulnerability handling: every flag with a recorded response.

The practicum log template for wealth advisers has columns for each.

Where does it usually go wrong?

Familiar clients get less scrutiny. Advisers who have known a client for years approve drafts on memory. The record may say something the adviser has forgotten. Assessors should check long-standing relationships as closely as new ones.

Style edits pass for review. An adviser who rewrites every letter's opening but never questions a proposed switch is reviewing tone, not advice.

Accountability is misread. The adviser is responsible for the advice whoever drafted it. Whether wealth advisers are accountable for an AI agent's mistakes explains where that line falls.

Other adviser roles follow the same pattern with different red lines; see the practicums for HR advisers and caseworkers.

Where the Academy fits

Certified Pryme Operator closes with a practicum of two weeks of real review decisions, at least 95 in every 100 correct and no missed red line, signed off by a Pryme assessor. Tests are set in the learner's industry and role, so an adviser is tested on advice files. A firm can choose to tie the right to approve agent-drafted advice to a current certificate.

Questions people ask

Can the agent talk to clients directly during the practicum?

Only for what the firm already allows, such as scheduling. Anything that amounts to advice goes through the adviser, during and after the practicum.

What if the client review is not due in the fortnight?

Bring reviews forward where that suits the client, or replay recent completed reviews in a training workspace, labelled as replayed. The adviser needs enough files to be fairly assessed.

Should paraplanners do the same practicum?

Paraplanners review the same drafts at an earlier stage. A version with red lines focused on research and file completeness suits them better than the adviser's version.

Train the people who run your agents.

Pryme Intelligence Academy: free courses on the real product, audio lessons, labs in a free workspace, and certificates anyone can check on VerifyDoc.ai. Teams get seats, an admin view and a free readiness assessment.