PrymeIntelligence
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Deploy Pre-Trained AgentsCertified roles you can subscribe to. Each arrives with its tool scope already set. WorkspaceWhere your agents run, and where you answer what they hold.
Create Build your Own AgentsDescribe the job in plain words. Agent Studio wires it as you talk. Certify Your AgentAttest scores it against real cases until the evidence holds. Create a sandboxKeys in minutes. Call the same chain, /v1/evaluate, from your own code.
Underneath GovernanceThe minimum chain, and the link that binds right now. Guardrails & role scopeWhat a role may ever connect to — decided above your workspace.
Also Human reviewWhat an agent held, why, and what your answer becomes. Context ProtocolThe memory your agents answer from, owned by you. Audit trailA tamper-evident ledger — refusals filed too.
Company AboutWhy we think a governed agent is the only deployable kind. Governed Agentic OperationsThe positioning whitepaper, Volume I. Why the contest is control, not parameters.
Trust Security & trustResidency, isolation, evidence, and what we never see.
Commercial PricingPriced on what agents do, not how deep they go.
Legal Privacy PolicyWhat we hold, and what we will not do with it. Terms of ServiceIncluding what we do and do not warrant. ComplaintsHow to raise one, and how quickly we answer. Sub-processorsWho processes data for us, and where.
By function Customer supportRefunds, returns and billing, resolved end to end. Money waits for a person. Financial operationsReconciliation and payment runs. The one role that earns depth 4.
  Compliance reviewCited findings, and a miss with the reason when no clause covers it. SalesLeads qualified, follow-ups sent, and a discount held the moment it leaves the band.
By sector Developers & APIThe same chain, /v1/evaluate, inside your own product. Banking, health, CRM.
Two ways in

Open a workspace and your five roles are already in place, each at depth 1 until Attest certifies it. Or call the chain from your own product and keep the agents you have.

Platform Pre-Trained AgentsCertified roles, tool scope already set WorkspaceWhere your agents run Build your Own AgentsDescribe the job, it wires itself Certify Your AgentAttest — depth is earned GovernanceThe minimum chain Guardrails & role scope Human review Context Protocol Audit trail
Use Case Customer support Financial operations Compliance review Sales Developers & APISandbox keys, sector solutions
Blog Guides and articlesGoverned agents, worked out in public AcademyFree courses and certification
Company About Security & trust Pricing
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Home/Blog/Customer support

Customer support

Answer, draft and hold, or refuse with a reason. Support agents judged by what they will not promise.

Guide · 4 minThe AI support agent that knows when to say no.

A customer support agent is judged less by how many conversations it closes than by what it refuses to promise.